Frequently Asked Questions
Find answers to common questions about our products, ordering process, delivery, and more.
Simply browse our product catalog, select the product you need, customize specifications (size, material, finishing), and add it to your cart. Then proceed to checkout, fill in your shipping details, and confirm your order.
Absolutely! Most of our products support custom sizes. During the product configuration step, select "Custom" from the size dropdown and enter your desired dimensions. Our team will provide a custom quote within 2 hours.
We accept PDF (preferred), AI, EPS, PSD, and TIFF files. For best results, please ensure your files are in CMYK color mode with a minimum resolution of 150 DPI for large formats and 300 DPI for small formats. We also provide free templates for all our products.
No minimum order quantity is required for most products. You can order as little as 1 piece. However, volume discounts are available starting from 5 or more items — the more you order, the lower the unit price.
Yes! Log into your account and go to "Order History" to find your previous orders. Click "Reorder" to duplicate any past order with the same specifications. You can also modify quantities before adding to cart.
Still have questions?
Our support team is available Monday-Friday, 8:00-18:00 CET. We typically respond within 15 minutes.